Hospital claim

Hospital claim

Undergoing any medical treatment in a hospital can be a worrying time for us all. If you feel you have been injured as a result of medical negligence in a hospital, you have the right to complain and may be entitled to compensation.

Making a complaint

First you may want to talk again to your doctor/consultant - ask for an explanation of what has happened to you and why.

Make contact with the Patients Advisory Liaison Service (PALS). You will be offered a spokesperson to help you deal with your worries and concerns. You can make a complaint under the NHS complaints procedure and PALS can help with this. However, please note that compensation cannot be recovered through the complaints process. You should receive an explanation for the treatment that has been provided, and your concerns should be addressed. You may be offered an apology or a meeting at the hospital to discuss your complaint further. You should make a complaint within 12 months of your injury (although the hospital may still consider it after this time). You can bring a complaint and investigate a claim for compensation with a lawyer at the same time.

Should you suffer an injury in a private hospital or whilst being treated by a private consultant elsewhere, they should have a complaints process that is similar to the NHS scheme. You should ask the hospital for details of their complaints process.

Examples of hospital negligence

Claiming compensation following hospital negligence

One of the specialist medical negligence lawyers listed on this page can consider with you whether you are likely to be able to recover compensation for any injuries suffered. As part of a claim for compensation they may be able to help you with a complaint, or obtain further care and treatment for you, if needed. Look out for the quality mark.

Further support may be available from other charities or the Independent Complaints Advocacy Service.

Specialist hospital lawyers

Mark GuyGADSBY WICKSChelmsfordSenior Litigator
Elizabeth SmithWOLFERSTANSPlymouthSenior Litigator
Tony MayCHADWICK LAWRENCE LLPHuddersfieldSenior Litigator
Julie HardyBARRATTS SOLICITORSNottinghamSenior Litigator
Paul BalenFREETHS LLPNottinghamSenior Fellow
Gillian GadsbyGADSBY WICKSChelmsfordSenior Litigator
Mike BirdENABLE LAWTruroSenior Litigator
Liz OatenIACOPI PALMER SOLICITORS LLPGloucesterSenior Litigator
George OwensNALDERSSt AustellSenior Litigator
Chris MoffatGOTELEE SOLICITORSIpswichSenior Litigator
Emma ZukowskaBARRATTS SOLICITORSNottinghamSenior Litigator
Tami FrankelGADSBY WICKSChelmsfordSenior Litigator
Brenda GilliganLincolnSenior Litigator
Simon ParfordWOLFERSTANSPlymouthFellow
Suzanne TraskBOLT BURDON KEMPLondonSenior Litigator
Angelina RigbyNEWLAW SOLICITORSCardiffSenior Litigator
Barry BayleyWOLFERSTANSPlymouthSenior Litigator
Philippa LuscombePENNINGTONS MANCHES LLPGuildfordSenior Litigator
Ann LoganBALFOUR+MANSON LLPEdinburghSenior Litigator
Robert AntrobusENABLE LAWPlymouthSenior Litigator
Fran PollardGADSBY WICKSChelmsfordSenior Litigator
Margaret Bailey-TsavalasWHITESTONE SOLICITORSRochdaleFellow
Paul TaylorTEES LAW LTDCambridgeSenior Litigator
Jane CanningGADSBY WICKSChelmsfordSenior Litigator
Fiona FollisTHOMSON SNELL & PASSMORE LLPTunbridge WellsSenior Litigator
Julie GraystonGRAYSTONS SOLICITORS LTDBebington, WirralSenior Litigator
Kathryn TurnerSTERNBERG REEDBarkingSenior Litigator
Rachel PearceCOODES LLPFalmouthSenior Litigator
Graham BellTHOMSON SNELL & PASSMORE LLPTunbridge WellsFellow
Alan MendhamGADSBY WICKSChelmsfordSenior Litigator
John McQuaterATHERTON GODFREYDoncasterSenior Fellow
Brian OwensFDR LAWWarringtonSenior Litigator
Ken ThomasHARDING EVANS LLPNewportSenior Litigator
Richard BarrSCOTT-MONCRIEFF & ASSOCIATES LTDLondonSenior Litigator